At The Candy Store By LSC, we value your satisfaction with our products. We strive to provide the best quality food and service. However, we understand that there may be instances where you may need a refund. Please read our refund policy carefully to understand your options.
**Refunds for Uncooked Food**
- If you have purchased uncooked food items from The Candy Store By LSC and you are not satisfied with the product's quality or there is a valid reason for a refund, you may be eligible for a cash refund.
- To request a cash refund for uncooked food, you must:
- Present your original purchase receipt.
- Once your returned uncooked food items are inspected and meet the above criteria, we will process a cash refund to the original payment method.
**Credit for Cooked Food**
- For cooked food items that you are not satisfied with or have a valid reason for a refund, we offer store credit.
- To receive store credit for cooked food, you must:
- Be a member of our loyalty program. If you are not a member, you can join by [instructions for joining].
- Present your original purchase receipt.
- Provide feedback or reason for the refund request.
- Upon verification of your membership and the reason for the refund, we will apply store credit to your loyalty program account.
**Refunds for Other Products**
- For individually wrapped candies, cakes, and other products, you may receive a full refund as long as the item is not damaged or in an unsellable state.
- To request a refund for these products, you must:
- Present your original purchase receipt.
- Return the product to our store within [number of days] days from the date of order placement.
- The product must be in its original packaging and in a condition suitable for resale.
- Once your returned product is inspected and meets the above criteria, we will process a refund to the original payment method.
**Additional Information**
- The Candy Store By LSC reserves the right to refuse a refund or credit if the refund request does not meet the specified criteria.
- All refund requests are subject to approval and verification by our staff.
- Refunds or credits will be processed promptly, but processing times may vary.
- Cash refunds for cooked food items are not available; store credit will be provided.
- Store credit cannot be exchanged for cash.
- The Candy Store By LSC may periodically review and update this refund policy without prior notice.
Please feel free to contact our customer service team at LSCcares@croadeats.com if you have any questions or require assistance with your refund request.
Thank you for choosing The Candy Store By LSC. We appreciate your business and aim to provide you with the best possible experience.
